PRIVACY POLICY

Tess Masters, Inc. (“Company” or “Masters”), the owner and operator of the website located at tessmasters.com (the “Website” or the “Site”), has created this Privacy Policy in order to demonstrate its firm commitment to the privacy of your personal information. The following discloses Company’s information gathering and dissemination practices for the Website.

This policy describes:

  1. Consent.
  2. What personally identifiable information is collected by Masters..
  3. How Masters and its business partners use the information.
  4. What personal information third parties receive from or collect through the Site.
  5. What choices are available to users regarding collection, use and distribution of the information.
  6. What types of security procedures are in place to protect the loss, misuse or alteration of information under Company’s control.
  7. How users can access and/or correct any inaccuracies in the information.
  8. Changes in Company’s Policy

If users have questions or concerns regarding this statement, they should contact  Customer Assistance by sending an email to tess {at} tessmasters {dot} com.

CONSENT

Tess Masters, Inc. only collects, uses, and/or discloses your personally identifiable information with your consent.  This privacy policy identifies the ways in which your personally identifiable information will be collected, used, and disclosed.  In addition, the Website will ask for your express consent in connection with various offers and events. Regardless, by using the Website and/or by providing Tess Masters, Inc. with your personally identifiable information and engaging in a transaction with Tess Masters, Inc., you thereby consent to Tess Masters, Inc.'s collection, use, and disclosure as described herein.

PERSONALLY IDENTIFIABLE INFORMATION COLLECTED BY TESS MASTERS, INC

In connection with your use of the Website, Company may collect and store the following information:

The domain name, but not the e-mail address of visitors to our Website;

The e-mail addresses of users who communicate with us via the Website or via e-mail;

Aggregate information on what pages on our Website users access or visit;

Information provided by the user, such as through registration on the Website, e-mail update requests, and general requests for information (This may include information about your interests and activities, your gender and age, and other demographic information);

Information identifying you, such as your name, address, e-mail address, and telephone number; and

Information in connection with and/or about your transactions with us and transactions with third parties, such as your payment method (valid credit or debit card number, type, expiration date or other financial information).

HOW TESS MASTERS, INC USES YOUR PERSONAL INFORMATION

In General: By providing Tess Masters, Inc. with your personally identifiable information in connection with your use of Tess Masters, Inc.’s services and/or any of the features/functions of the Website, you consent to Tess Masters, Inc’s collection and use of your Personally Identifiable Information as follows:

To provide the products and services requested via the Website;

To improve the Site and  provide customer support (including the administration of Website usage, monitoring traffic levels, and contacting you regarding improvements we make to our Website and services);

To manage and measure your use of the Site;

To analyze your use of the products and services offered by Tess Masters, Inc (including the use of your IP address to analyze trends, administer the Sties, track user movement, and gather broad demographic information for aggregate use);

To improve upon the products and services offered by Tess Masters, Inc;

To provide targeted marketing to you of products and services offered by Tess Masters, Inc and/or third parties associated with Tess Masters, Inc;

To enforce Tess Masters, Inc's terms and conditions (including the terms and conditions of this privacy policy);

To protect the Company and the Site; and

To otherwise conduct Tess Masters, Inc business as otherwise described to you.

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

NEWSLETTER / MESSAGING / MARKETING

In order to receive Company newsletters and other messaging from Masters, a user may first be required to register.  During registration a user gives contact information (such as name and email address). Company uses this information to deliver the newsletter and/or contact the user about services on the Site for which the user has expressed interest.  Company may use your e-mail address to contact you directly regarding services, products or information that Company believes might interest you.  Company may also share your e-mail address with our third-party partners who may also contact you directly regarding services, products or information that Company believes might interest you.

COOKIES

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the Website uses to track the pages you’ve visited.  When you register at the Website, Tess Masters, Inc uses a cookie to store a unique, random user ID. We do not store passwords or any personal information about you. We may use this ID to identify you anonymously in our database and to track information while you are on our Website. Cookies also enable you to enter the Website as a registered user without having to log on each time. You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use the Website. However, if you turn off cookies, then you may not be able to utilize certain features of the Website.

DISCLOSURE TO THIRD PARTIES

We do not disclose any nonpublic personal information about you to anyone, except with your consent and as permitted by law, in the following situations:

LIMITED INFORMATION TO PROVIDERS / BUSINESS PARTNERS

Tess Masters, Inc. may share aggregate information about our users with advertisers, business partners, sponsors and other third parties, for various purposes including for marketing, ad targeting, measurement services, and other advertising purposes.   We partner with certain third parties to provide specific services. For example, internet connectivity, computer crime investigation, incident response, web hosting, etc. may be handled by similar third parties.  These third parties may use cookies, web beacons, and other technologies to collect or receive information from the Site, Company apps, and elsewhere on the internet, and may use that information to provide measurement services, ad targeting, and other advertising services.  These third parties are not allowed to use personally identifiable information except in conjunction with providing these services.

BUSINESS TRANSACTIONS

In the event Tess Masters, Inc goes through a business transition, such as a merger, acquisition, or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

SURVEYS AND CONTESTS

From time-to-time, Company’s Site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user; therefore, has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be shared with the contest or survey sponsors and used to notify the winners and award prizes. The terms of a contest may provide, among other things that the identities of the contest winners may be made public. Survey information may also be used for purposes of monitoring or improving the use and satisfaction of the Site. Though Company may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

REQUIRED BY LAW

Finally, we may need to disclose personal information when required by law when we believe that such action is necessary to comply with a current judicial proceeding, a court order, criminal investigation, and/or legal process.

CHOICES/OPT OUT

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties (for measurement services, ad targeting, advertising, and/or other services), you may opt out of those disclosures; that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you receive communications from us that you do not want to receive, you can opt-out from receiving these communications, by specifically telling us to stop sending them to you. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking the unsubscribe link in the email or emailing us at tess {at} tessmasters {dot} com.

On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

We will apply the Opt-Out policies discussed above in the event we propose to disclose your information to a third party.

Your Privacy Rights.

You have choices around how to control the collection, use, and sharing of your personal information.

Depending on where you live, you may have specific rights around your personal information. Below we explain what those rights are and how you can exercise them.

  • Disclosure.  You have the right to request a report showing the personal information collected, shared, and sold about you.
  • Opt-Out. You have the right to opt-out to the sale of your personal information to third parties.
  • Deletion. You have the right to request that we delete any personal information collected from you.
  • Correction.  You have the right to request that we correct inaccurate personal information collected from or about you.
  • Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.

Under the California Consumer Privacy Act (CCPA), California residents have the right to opt out of the sale or sharing of their personal information, as defined by the CCPA.  California residents may exercise this right to opt out online by submitting a “Do Not Sell or Share My Information” request via [email protected]

You may submit a request to exercise any of the above rights by emailing a request to [email protected].  We may require additional information to verify your identity before responding to a rights request.  We will respond to your request within 45 days if possible and required under the law.

Personal Information Collected:

  • Names and Aliases
  • Physical Address
  • Phone Number
  • E-Mail Address
  • IP Address
  • Unique Identifiers
  • Interactions with Customer Service
  • Cookies/Web Beacons - We use tracking tools like browser cookies and web beacons.
  • Device Attributes

Personal Information Disclosed for a Business Purpose or Sold:

Identifiers Names and Aliases X X
Physical Address X X
Phone Number X X
E-Mail Address X X
IP Address X X
Unique Identifiers X X
Commercial Information
Interactions with Customer Service X X
Interactions with Customer Service X
Individual’s Preferences and Attributes X X
Internet/ Electronic Activity
Cookies/Web Beacons X X
Device Attributes X X

To opt-out of the sale of your personal information, please use the options presented above to submit a request.

Sources of Data:

  • Self-disclosed (e.g. Information provided when interacting with our products and services)
  • Business partners (e.g. Analytics companies)
  • Data brokers (e.g. Marketing companies, advertising partners, etc.)
  • Technical service providers (e.g. Cloud service providers)

Business or Commercial Purposes for Collecting or Selling/Sharing Personal Information:

  • Providing products and services
  • Market research and aggregated analytics
  • To prevent, detect, and manage unlawful behavior
  • Marketing
  • Client services
  • Staff administration

Third Parties with Whom we Share Personal Information:

  • Business partners
  • Data brokers (e.g. Marketing companies, advertising partners, etc.)
  • Technical service providers (e.g. Cloud service providers)

“Shine the Light” Law.  If you are a California resident and have an established business relationship with us, you can email us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.

Mention in your email that you are making a "California Shine the Light" inquiry. We will respond within 30 days.

Do Not Track. Our websites and apps are not designed to respond to "do not track" requests from browsers.

SECURITY FOR USERS

In General: Tess Masters, Inc maintains certain safeguards to guard your nonpublic personal information from unauthorized and/or unnecessary use and/or disclosure.  For example, Tess Masters, Inc. restricts access to your nonpublic personal information to those employees who need to know that information to provide services to you. Tess Masters, Inc. requires its clients and service providers to protect your personal information and comply with all applicable privacy laws.  In addition, whenever possible and feasible, Tess Masters, Inc requires and/or utilizes electronic safeguards (such as encryption and firewall protection) to further guard your personal information.

Please note: emails and other information you send to us are not encrypted and cannot be considered a secure means of transmitting sensitive information.  For that reason, Tess Masters, Inc, will never ask you to submit your financial data such as your credit card account numbers, via e-mail. You should be aware of the limitations of security, authentication, encryption, and privacy measures used in connection with the Internet and that any information you transmit through the Website may be damaged, corrupted, “sniffed” and/or accessed by another person without your permission.

Regardless of the precautions taken by you or by us, “perfect security” does not exist on the Internet.  Although we take all reasonable efforts to protect your privacy, we cannot ensure or warrant the ultimate security of any information you transmit.

LINKED SITES

The Website contains links to other websites. Tess Masters, Inc. is not responsible for content or the privacy practices of any other such sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

CHILDREN’S PRIVACY

Our Website is not directed at children under the age of 18 and does not knowingly collect personal information from children under the age of 18. If Tess Masters, Inc obtains actual knowledge that it has obtained personal information about a child under the age of 18, that information is immediately and permanently deleted from our records.

CONTACT US

If you have a question about this Policy or other privacy concerns, please contact us as follows:

E-mail: You can e-mail us at tess {at} tessmasters {dot} com

By Telephone: You may call us at 1(713) 979-5566. If you call after normal business hours, please leave a message and your telephone number. We will get back to you as quickly as possible.

By U.S. Mail: Send mail to Tess Maters, Inc., ATTN: PRIVACY DEPARTMENT at 11239 Ventura Blvd #103-315 Studio City, California 91604.

GDPR

This section applies if you are located in the EU.

In accordance with applicable privacy law, you have the following rights (which may overlap with the rights already provided as described above) with respect to your personally identifiable information in our possession:

Right of access and portability. You have the right to obtain copies of your personally identifiable information and details about the way it is processed.

Right to correction. You have the right to correct your personally identifiable information without undue delay where that personal information is inaccurate or incomplete.

Right to erasure. You have the right to have your personally identifiable information erased without undue delay in certain circumstances (such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed).

Right to object. You have the right to object to the processing of your personally identifiable information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

If you wish to exercise one of these rights, please contact us using the contact details stated above.

You also have the right to lodge a complaint to your local data protection authority.  Further information about how to contact your local data protection authority is available at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

CHANGES TO PRIVACY POLICY

Tess Masters, Inc may occasionally change this Privacy Policy. If we do, we will post the changes on the Website. The changes will take effect as soon as posted.  We recommend that all users periodically review the Website to become familiar with any changes to this Privacy Policy and/or any other Tess Masters, Inc policy.